White-Glove Field Service
Every visit recorded with body-camera footage and documented with an after-service report.
Field service for ATMs, kiosks, vending, and self-service equipment across the U.S. and Puerto Rico, including hospitality and QSR kiosks, digital signage, smart safes, and payment terminals. All of our technicians are W-2 employees, not contractors.
It breaks. We fix it.
From out of service to back online, at any self-service location.
Out of service
Back onlineDocumented Service. Every Visit.
What you get after every service call, so you always know what was done.
After-service report
After-Service Report
A written report that documents the work performed, sent to you.
Photo Evidence and On-Machine Test
Every visit closes with an on-machine test and photo evidence.
Body-Camera Footage
Every technician works with a body camera, so each service call is recorded.
Field Service for the Equipment Your Customers Use Every Day
Vending & Micro-Market Operators
Route-based service, firmware and control-board upgrades, and scheduled maintenance across multi-state branch networks.
Self-Service Kiosk Manufacturers & Integrators
Your U.S. deployment and warranty arm: site surveys, installations, first power-up, and break/fix under your SLA.
Hospitality, Theme Park & QSR Operators
Installation and field service for self-service ordering, check-in, and payment kiosks in restaurants, hotels, and attractions.
Digital Signage Networks
Installation and field service for digital screens and signage across multiple locations.
ATM & Crypto ATM Operators
Installations, removals, cash-handling repairs, connectivity upgrades, and preventive maintenance.
Payment & Cash-In Networks
Installation and service for cash-to-digital terminals in convenience and fuel retail.
Healthcare, Casino & Event Operators
Patient and donor check-in kiosks, TITO cash terminals in casinos, and traveling kiosks with warehousing between events.
Cash Automation & Smart Safe Providers
Installation, service, and multi-site rollouts for smart safes and retail cash automation.
Field Service Capabilities
Choose a service to see what it includes.
What White-Glove Means
Installation, service, and support for self-service equipment, delivered by our own employees and documented on every visit.
Dedicated W-2 Technicians
Employees, not contractors, trained on your equipment, procedures, and service standards. Every technician is background-checked and drives a company vehicle equipped with GPS telematics.
White-Label Execution
We operate behind the scenes and represent your brand on site, unbranded or in your uniform on request.
On-Site Professionalism
Clear communication, respect for the site, and a clean workspace on every visit.
How It Works
From issue to resolution: a streamlined process built for large network operations.
Issue Identified
You report an issue, or scheduled service is triggered in our operations system.
Ticket & Dispatch
A service ticket is created, and the nearest available technician is dispatched to the location.
On-Site Service
The technician arrives, records the visit on body camera, and resolves the issue on site.
Resolution & Reporting
Service is confirmed, and you receive the after-service report, with photo evidence and the on-machine test result.
Trusted With an Entire Fleet
Athena Bitcoin relies on Move On Tech Service to service its entire crypto ATM fleet. MOTS supports field operations for some of the largest machine networks in the United States, from crypto ATM fleets to multi-state kiosk deployments.